Playing the Hero Card

Yesterday was a day for being pigeonholed … strangers sized me up correctly after one glance. That shouldn’t annoy me, but it did. […]

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What’s Wrong with the VA?

I worked for the VA from December 2005 to October 2008. During those years there was supposedly a push on to transition from paper to electronic records, but I never saw any evidence of it. Shortly before I left, I asked the guys in patient records how the transition was going. Their reaction? It was the old “You Want It When?” cartoon come to life. After they quit laughing, they told me it would never happen and not to worry my pretty little head about it. […]

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