Savvy on-line shoppers probably know all about Amazon’s one-click ordering. If you fall into the slightly-less-than-savvy category, like me, let me warn you: one-click ordering means exactly what it says.
I was about to go to the store to buy a Christmas present for my son and his family. Donna suggested I buy on-line instead: no crowds, and they’ll ship it right to Gregory’s home in Las Vegas. Who can argue with such a sensible woman?
So I found what I was looking for on Amazon. Since I’d ordered books from Amazon before I already had an account, and without thinking pressed the one-click ordering button. I immediately realized my mistake and clicked on the “last page” arrow, but it was already too late. Next morning I got an e-mail from Amazon thanking me for my order.
I called an Amazon customer rep (naturally it took thirty minutes to even locate a phone number, then another thirty minutes of listening to long voice-mail menus before finally learning which number to press for a live person – it’s “7,” not “0”), but she told me the order had already shipped (this less than eight hours after pressing that damned button).
Because my address is the one Amazon has on file, my son’s Christmas present is on its way to Tucson, not Las Vegas, and I’m going to have to pay a bunch extra to re-ship it to him by UPS or FedEx.
Watch out! You can’t back out once you press the “one-click” button. It’s enough to turn a person against Mammon.